Frequently Asked Questions

You can check your order status at any time using your confirmation email.

• After placing your order, you’ll receive an order confirmation email
• This email includes a link to your order status page
• When your order ships, you’ll receive a tracking number via email

 Use the tracking number in your email to follow your shipment in real time.

Yes, but only before your order ships.

• Orders can be canceled before shipment with no fees
• Once your order has shipped, it cannot be canceled
• If needed, you can request a return after delivery

👉 To cancel your order, contact our support team as soon as possible:

• Email: [email protected]
• Phone: 1-800-459-4409

Most orders arrive within approximately 5- 7 business days.

• Orders typically ship within 24 hours (weekdays only)
• Orders are not processed on weekends or holidays
• LTL (freight) shipments may take up to 3 days to process
• You’ll receive a shipping confirmation email with tracking

👉 Pre-order items will display estimated ship dates on the product page. 

We offer free shipping within the contiguous United States.

• No minimum purchase required
• Applies to standard ground deliveries within the lower 48 states

We currently ship to:

• The contiguous United States
• Select locations in Canada

We do not ship to:

• Alaska, Hawaii, or U.S. territories
• Northwest Territories, Nunavut, Yukon, Newfoundland and Labrador
• Other international locations

👉 For special shipping requests or freight quotes, contact:

• [email protected]
• 1-800-459-4409

You may return your product within 30 days of delivery.

• Item must be new and in resellable condition
• Returns must follow Montezuma return guidelines
• Returns are not accepted after 30 days
• Email: [email protected] for more details

To return a product, you must request a Return Merchandise Authorization (RMA).

👉 Contact our support team to begin:

• Email: [email protected]
• Phone: 1-800-459-4409

Important return requirements:

• Product must include original packaging
• The customer is responsible for return shipping
• Shipments must not be sent C.O.D.
• We recommend insuring your return shipment

Returns include the following costs:

• A 15% restocking fee will be deducted
• Original shipping fees are not refunded
• Return shipping costs are paid by the customer

 Refunds are issued to the original payment method after inspection.

Yes — most Montezuma products include a 5-year warranty.

• Warranty coverage varies by product
• Full warranty details can be found in your owner’s manual
• Coverage typically includes defects in materials and workmanship

 To review your warranty:

• Check the manual that came with your product
• Or download it from the product page

 Need help? Contact our support team:

• Email: [email protected]
• Phone: 1-800-459-4409

Yes — replacement parts are available for select products.

• Many common parts can be found directly on our website
• Availability varies depending on the product and part type

 To find replacement parts:

• Search your product on our website
• Check available parts listed on the product page

 If you can’t find the part you need:

• Refer to your owner’s manual for part details
• Contact our support team for assistance
• Email: [email protected]
• Phone: 1-800-459-4409

To find the correct replacement part, you’ll need your product details.

• Locate your model number (on the product or packaging)
• Check your owner’s manual for part numbers
• Match the part on the website when available

 If you’re unsure, contact support with:

• Product name or model number
• Description or photo of the part

You can find your product manual directly on the product page.

• Search for your product on the Montezuma website
• Scroll to the product details section
• Download the manual from the available documents

 If you can’t find your manual, contact support:

• Email: [email protected]
• Phone: 1-800-459-4409

Montezuma Triangle Toolboxes are designed to keep your tools organized, secure, and easy to access.

• The patented triangle design keeps tools in place
• The lid locks tools securely when closed
• Tools stay organized even during transport
• You can see your tools at a glance with the multi-tier layout

This design helps prevent tools from shifting, making it ideal for job sites, garages, and on-the-go use.

Triangle Toolboxes use a smart internal layout to keep everything in place.

• Built-in tool holders and tiers organize tools by type
• The lid presses tools into position when closed
• Prevents tools from moving, even on rough terrain
• Keeps tools visible and easy to find

 This reduces clutter and saves time when working.

Triangle Toolbox

• Larger capacity for full tool sets
• Ideal for garages, trucks, and job sites
• Suitable for both indoor and outdoor use

Shopbox

• Compact and portable
• Designed for quick access and mobility
• Best for smaller tool collections and indoor use

Shopboxes are great for carrying essential tools between tasks

Yes, Triangle Toolboxes are built for secure transport.

• Tools stay locked in place when the lid is closed
• Designed to handle movement without tools shifting
• Durable construction protects tools during transport

 This makes them ideal for trucks, job sites, and mobile work.

Capacity depends on the size of the toolbox.

• Larger models can hold hundreds of tools
• Multi-tier design maximizes storage space
• Tools are organized for visibility and quick access

Some models can store 280+ tools at once

Montezuma offers a range of garage storage units designed to fit different needs and spaces.

These include:

• Garage Cabinets – Enclosed storage for tools, supplies, and equipment
• Workbenches – Durable surfaces for projects with built-in storage
• Wall Cabinets – Space-saving storage mounted above the floor
• Base Cabinets – Floor units for heavier tools and bulk storage
• Tool Storage Units – Organized storage for frequently used tools

 These units can be used individually or combined to create a complete garage setup.

You can organize your garage by combining different storage solutions.

• Use cabinets for storing tools and supplies
• Add a workbench for project space
• Install tool organizers for frequently used items
• Improve lighting with LED kits for better visibility

Combining these elements helps create a clean, efficient workspac

Yes, Montezuma garage storage systems are designed for straightforward installation.

• Units are designed for simple assembly and setup
• Wall-mounted components help maximize space without complex builds
• Modular design allows you to install sections step by step
• No advanced tools or custom construction required

 Most customers can install their system with basic tools in a couple of hours.

Yes — Montezuma garage storage systems feature patented design elements.

• Includes a patented folding cabinet design
• Engineered for easier transport and assembly
• Designed to improve usability and efficiency

 These patented features help differentiate Montezuma from standard garage storage options.

Yes — Montezuma garage storage cabinets are designed for quick and straightforward assembly.

• Features a patented folding design
• Reduces the number of assembly steps
• No complex setup or advanced tools required
• Designed for a frustration-free installation experience

 Most customers can assemble their cabinets in a short amount of time using basic tools.